Scheduling

Schedules let you post content automatically at a specific time — either once or on a repeating pattern. All scheduled firing times are stored in UTC and displayed in your workspace timezone. Manage your schedules at Schedules in the top navigation.

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Workspace sidebar with the Schedules menu item highlighted

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Schedules list page showing a table of schedules with name, recurrence summary, next fire time, last fire time, fire count, and status columns

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Creating a schedule

Open the Composer and prepare your promotion

Go to Composer, write your source content, pick your channels, and generate variants as usual.

Click "Schedule" in the Publish bar

The Schedule dialog opens. Set a date and time. All times are interpreted in your workspace timezone (shown below the time fields).

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Schedule dialog with a date picker and time picker, workspace timezone label visible below the time input

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Choose one-time or recurring

Select a frequency from the Repeat dropdown:

None — posts once at the chosen date and time.
Daily — posts every day at the chosen time.
Weekly — posts on the selected weekdays each week.
Monthly — posts on the same day of the month each month.

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Schedule dialog with the Repeat dropdown expanded showing None, Daily, Weekly, and Monthly options

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Confirm

Click Confirm schedule. The promotion is saved with Scheduled status. The Composer closes and you can see the schedule in Schedules.

How scheduled firing works

A background job checks for due schedules every 5 minutes. When a schedule is due, it clones the source promotion into a new promotion and immediately executes it against all selected channels. This means:

Each fire creates a separate promotion entry in your history — easy to track per-fire results.
The cloned promotion picks up the latest state of any Audience Template you used (e.g., channels you added since the schedule was created).
The source content is fixed at the time you created the schedule. To change the content, edit the schedule.

Managing schedules

Open Schedules. Each schedule row shows: name, recurrence description, status, next fire time, last fire time, and total fire count.

Action	Effect
Pause	The next scheduled fire is skipped. The schedule remains in your list and resumes when you unpause it.
Resume	Re-activates a paused schedule. The next fire time is recalculated from the current time.
Edit	Opens the schedule editor where you can change the recurrence, time, name, or content. Changes apply from the next fire onwards — past fires are not affected.
Delete	Permanently removes the schedule. Past fires (and their promotions) remain in your history.

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A single schedule row expanded to show a per-row action menu with Pause, Edit, and Delete buttons

See docs/help-screenshot-manifest.md for capture instructions.

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Schedule editor page for a single schedule showing name, recurrence, next-fire preview, and source content editor

See docs/help-screenshot-manifest.md for capture instructions.

Schedule statuses

Active	Running normally. Will fire at the next scheduled time.
Paused	Temporarily stopped. No fires occur until you resume.
Cancelled	Permanently stopped. Cannot be reactivated.
Completed	A one-time schedule that has already fired.

Connection auth matters for schedules. If a connection used by a scheduled promotion expires, the schedule is automatically paused and you are notified. Reconnect the affected platform and then resume the schedule.