Audience Templates

An audience template is a saved, named group of channels. Instead of picking 8 channels every time you compose a promotion, you apply a template and they are all pre-selected instantly. Find templates at Templates in the top navigation, or apply them directly inside the Composer.

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Workspace sidebar with the Templates menu item highlighted

See docs/help-screenshot-manifest.md for capture instructions.

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Templates list page showing template cards each with a name, description, channel count, and usage count

See docs/help-screenshot-manifest.md for capture instructions.

Why use templates?

Most creators have a few recurring distribution patterns — a "tech launch" set, a "weekly digest" set, a "personal blog" set. Templates save those patterns so you and your team reuse them consistently. They also work with the API: pass an audience_template_id instead of an explicit channel list and the platform expands it automatically.

Creating a template

Open Audience Templates

Navigate to Templates and click Create template.

Name and describe it

Give the template a memorable name (required, max 100 characters) and an optional description (max 500 characters).

Add channels

Type in the channel search field to find channels from your catalog. Click a channel to add it. Added channels appear as chips below the search field.

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Template editor with a channel search field showing filtered results, and several already-added channels displayed as chips below

See docs/help-screenshot-manifest.md for capture instructions.

Reorder channels

Drag and drop the channel chips to set the order. This order is preserved when the template is applied in the Composer.

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Template editor showing a channel chip being dragged mid-reorder with a visible drop indicator between two other chips

See docs/help-screenshot-manifest.md for capture instructions.

Save

Click Save template. The template is now available in the Composer and via the API.

Applying a template in the Composer

In the Composer's channel picker (middle column), click the Templates dropdown and select your template. All channels are added to the selection. You can then add or remove individual channels before generating variants.

Templates are expanded at execution time, not when you start composing. If you add a channel to a template after opening the Composer, that channel will still be included when you publish.

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Composer channel picker with the Templates dropdown open showing a list of saved templates each with channel count

See docs/help-screenshot-manifest.md for capture instructions.

Editing a template

On the Templates page, click the three-dot menu (⋯) on a template card and choose Edit template. You can change the name, description, channel list, and ordering. Changes apply to future promotions only — promotions that have already been published or scheduled are not affected.

Archiving a template

Open the three-dot menu on a template card and choose Archive template. Archived templates are hidden from the Composer picker and the Templates page, but historical promotions that used the template still reference it as "(archived)."

Archiving is soft — the data is kept. Only workspace Owners can permanently delete a template.

Stale channels in templates

If a channel in your template becomes Stale (the platform no longer returns it) or Blocked (you blocked it), the platform will skip it at execution time and show a warning — it will not silently drop the channel. You will see a notice in the Promotion detail page explaining which channels were skipped and why.

Tip — save a template from the Composer. After you manually pick a set of channels in the Composer, click Save as template (available in the channel picker). You are prompted for a name and the template is created immediately.